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111 Avenue Road , Acton , London , W3 8QH, Telephone: 020 8992 9955, Fax: 020 8896 0941

Ealing CCG

   Complaints and Suggestions


We hope you will find our surgery friendly and efficient.  In any organisation, however, things do go wrong.  If this happens we want to know so that we can try and prevent problems in the future.  If you have any suggestions or need to make a complaint about any services received at Mill Hill Surgery, please direct these in writing to Alison Cossar, Practice Manager at or by using our secure Contact Us form.  We will try resolving your complaint within the surgery but you also have the right to complain to: NHS England, PO Box 16738, Redditch, B97 9PT Tel: 0300 311 22 33 email:

Patients who have a comment or complaint about a hospital, mental health or community trust should contact the provider directly or contact their local CCG who will be able to help.


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